We live in an older neighborhood and have an abundance of trees, almost all hardwoods including huge oak trees. We've used several different tree service companies over the last 22 years but never any of them as good as JP! This entire process has been nothing short of EXCELLENT! I called their office and spoke to Carmen, who was very courteous. The owner, Jorge, came out a few days later. He was so courteous and professional! We had 4 oak trees (over 100 feet tall) to be removed in our front yard that were very close to each other and trees we wanted to keep. We also needed 2 huge trees trimmed back away from our roof. He emailed the estimate that afternoon. We were pleasantly surprised at the most reasonable estimate which including stump grinding of the 4 trees. He took care of everything...got the permit from the City of Alpharetta and had utility lines marked. Jorge said they would complete the entire job in one day. We set it up for a couple of days later, on Saturday, but unfortunately it rained so they came out Monday morning. Carmen called the day before to remind us they would be there between 8 and 9. They arrived with several trucks and men at 7:45 and immediately got to work. I was so impressed with the equipment they used! The trucks were in great condition and one had a crane from which the guy hung from ropes to take large sections of each tree and lower them to the ground slowly and precisely and then move them to the chipper. The other truck had a basket from which they trimmed the trees back without having to climb the trees and risk injury to the trees or men. I was watching them most of the day and was impressed with how methodical the entire process was. Usually tree work worries me, but I had the most confidence in their operation. They cleaned up everything including blowing all the leaves off the street, driveway and grass into our islands! We are so happy with Jorge, his great crew and the company as a whole and will gladly refer him to everyone we know! Plus, we will definitely use them in the future!